Ethan Allen Reviews

Ethan Allen has an overall rating of 4.5 based on 35 reviews. Customer feedback on Ethan Allen is mixed: Ethan Allen reviewers highlight positive aspects like high-quality furniture, excellent customer service, stylish designs, customizable options, which strongly appeal to affluent homeowners seeking premium furnishings. However, Ethan Allen is often criticized for its high price point, long delivery times, limited in-store inventory, occasional quality issues.

4.5/5.0

35 reviews

5 Stars

19

4 Stars

12

3 Stars

1

2 Stars

1

1 Star

0

All Ethan Allen Reviews (35)
hello_david777
May 23, 2026
"Really helpful after my order"
I had a small issue with one of the chairs after it was delivered, ethan Allen support was easy, easy to work with. They got back to me quickly, set up a service visit, and kept me in the loop the whole time. I didn’t feel like I was getting passed from person to person, which I really appreciated. Overall, happy with how they handled everything
catherine_Lewis87
May 20, 2026
"Color and fabric were just like the pics!!!"
I ordered a chair from Ethan Allen and was a little nervous about how the color would look in person!!! But it showed up looking super close to the photos, maybe even a little better!!! The fabric feels just like it was described too, not cheap or weird at all!!! Overall, I’m really happy with it!!!
MaxineLynch
May 06, 2026
"I had a question about my sofa order..."
I had a question about my sofa order and decided to try the chat on Ethan Allen. I’ll be honest, I’m always a little nervous with online orders and customer service chats because I don’t want to get brushed off or feel like I’m being fooled with vague answers.

To my surprise, someone got back to me quickly. They actually looked up the delivery info instead of giving me some copy-and-paste response, and then followed up by email later that same day.
It was a relief. The whole thing felt straightforward and genuine, which made me feel a lot less stressed about the order.
katherine1989
May 04, 2026
"Prices was easy to figure out"
I liked that most of the prices were right there before I got too far into it. Few of the custom options did get little confusing, but overall it felt honest and not like they were trying to hide anything.
hello_fernando740
April 26, 2026
"Pretty good deal, just wish it lined up better"
I was really happy with the price I got, it just felt like the promo ended a little too soon. Kind of frustrating because it was a solid deal, and I wish there had been a bit more time to take advantage of it.
leanne-Parsons
April 20, 2026
"Really comfy sofa... happy with it"
I ordered a sofa from Ethan Allen a few weeks back, and honestly... I’ve been really happy with it so far. The cushions are soft and cozy, but they don’t totally swallow you up, which I appreciate.

I’ve been sitting on it most nights while watching TV, and my back hasn’t been bothering me like it did with my old sofa. Delivery went smoothly too... nothing major to complain about.
william-Wolfe
April 20, 2026
"Really nice chairs, honestly"
I bought this dining chair set and I’m happy with it. The build feels really solid, like these chairs could survive a small family reunion without flinching. The wood finish looks great too and gives the room a nicer feel. I did notice one small rough edge, but it’s not a huge deal at all. Overall, I’m glad I got them.
BruceVarga_55
April 19, 2026
"Scheduling the delivery just felt easy"
I had a good feeling about the delivery process from the start, and it turned out to be super simple. Scheduling was quick, straightforward, and there was no hassle at all...
Craig_desch96
April 08, 2026
"Finally, they got my order right"
For once, there were no mix-ups and my order was exactly right. it shouldn’t be this surprising, but after past mistakes, I blame them for making me double-check everything.
JaniceSterling_87
April 04, 2026
"Smooth order, just wish delivery updates were clearer"
I ordered a side table from Ethan Allen, the whole checkout process was painless. The photos and measurements made it easy to feel good about what I was picking, and I was kind of excited to see the fabric and finish options without having to click around forever.

The only thing keeping it from 5 stars was the delivery tracking. Updates felt a little slow, and I had to keep checking my email to figure out where things stood. That said, the table showed up in great shape and looks really nice, so I’d definitely order again
Arthur.griffin
April 02, 2026
"So many great options"
I loved being able to choose the fabric and finish myself. It made the whole thing feel really personal, and it turned out exactly how I wanted.
Michael.benigni
March 12, 2026
"Overall the white-glove delivery was smooth. The..."
Overall the white-glove delivery was smooth. The guys called before they came, showed up during the time window, and put the sofa exactly where I wanted it. They even hauled off all the packaging, which was really nice. I’m giving 4 stars only because the delivery date got pushed back once and I had to follow up on it, but everything else went fine.
RebeccaBradford_78
March 08, 2026
"Right on time, no hassle"
My order showed up exactly when they said it would, which was such a relief. They even called me before the delivery, so I wasn’t stuck waiting around all day. i blame the delivery guy for making the whole thing way smoother than I expected. Really happy with how it all went
benjamin1995
February 28, 2026
"Surprisingly decent delivery updates"
I’ll give them credit, the delivery updates were actually really helpful. They kept me posted the whole time, which was nice because I wasn’t expecting them to be that on top of it.
hello_irene201
February 11, 2026
"They had so many fabric and wood finish..."
They had so many fabric and wood finish options that, i blame them for making the decision harder than it needed to be. But in a good way. I ended up finding something that matched what I already had at home really easily, and the finished look came together great.
MichaelSmith
February 10, 2026
"Return went smoothly, I think"
I had to exchange a chair, and the process was mostly easy. It did take a few days longer than I was hoping, which was a little annoying, but support was helpful and kept things moving. Overall, not a bad experience, right?
robert_Usher03
February 04, 2026
"Still holding up after years"
Ive had this sofa for years now and its still feeling really solid, even with a lot of daily use. it doesnt seem like its worn down much at all.
jill1980
February 02, 2026
"Bad Timing and No Tracking Updates"
I probably just caught it at a bad time, but the tracking never seemed to update correctly. I had no idea where my order was until it finally showed up.
Jane.juan
January 31, 2026
"I was browsing the site after dinner..."
I was browsing the site after dinner while half-watching TV, and I found what I needed quickly. The checkout was simple too, which I always appreciate because I really didn’t feel like dealing with a complicated process
evelyn2001
January 27, 2026
"Nice style, just not always for me"
Ethan Allen has some really nice-looking pieces, the website is easy to browse. I did find a few sofas and tables with that classic style that I really liked.

That said, a lot of the designs feel a little too formal or heavy for my home. Some of the rooms on the site look beautiful, but they don’t always feel very lived in.

Overall, I think it’s fine if you’re into a more traditional look. I just wish they had more relaxed, simple options that felt a bit more casual.

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